Good interview with interesting questions/answers. [link]
Brilliant if for no other reason that this quote:
Question: “What is an example of a company that is most willing to be criticized?”
Answer: I think we need to draw a distinction between being willing to be criticized as a way to engage customers and being criticized as a way to improve. Ann Coulter, who, in my opinion, is a dangerous idiot, has a huge willingness to be criticized and a complete inability to listen to the criticism.
Daniel Morrison | 07-Aug-06 at 11:30 pm | Permalink
I love this quote on so many levels.